via Workday
$Not specified
Provide technical support and troubleshoot complex enterprise IT issues across multiple platforms and environments.
Experience in technical support, troubleshooting, and escalation management with strong communication and collaboration skills.
Your Work Matters This position supports an IT organization with enterprise-wide responsibilities for the development, implementation and support of complex systems that conform to Floor & Decor’s systems standards and methodology. In addition, the individual in this role will be engaged and responsible for both long terms planning of IT Product feature delivery as well as tactical execution in defining IT Product requirements from business stakeholders, prioritizing the IT Team backlog and approving completed development efforts. You’ll Be Successful With Bachelor’s degree in Information Technology, Computer Science or Business Management (relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education) 2+ years of product management or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company Proficiency with Agile methodologies and participation in daily scrum and backlog refinement meetings Ability to work on multiple projects at one time as they are in various stages of development and deployment Proven business, infrastructure and support problem-solving skills Excellent communication skills (verbal and written) Ability to multi-task, meet deadlines, and work in a fast-paced environment Exhibits leadership skills as part of a Scrum Team Must be detail-oriented, highly organized and results driven Experience as Product Owner/Manager in IT Experience as Product Owner/Manager for retail organization(s) Proficient with sprint management tools such as Jira Ability to quickly grasp and learn new tools and technologies as needed to complete job tasks Consistently demonstrates a thorough understanding of customer requirements and offer suggestions to improve user experience Your Day Consists Of Partners with Business Stakeholders regularly to align on IT Product vision and needs Creates, maintains and prioritizes team backlog by holding weekly Backlog Refinement sessions with Business Stakeholders and Scrum Team Creates IT Product/Team Quarterly Plan and communicates to applicable stakeholders Ability to facilitate Sprint Ceremonies and is readily accessible for Scrum Team Ensure story acceptance criteria is met by all scrum team members by approving all stories upon completion of development Drives the planning, coordination and details of projects for the Scrum Team Ability to communicate clearly and present complex information to users by translating technical information for non-technical stakeholders Ability to lead Scrum Team independently or with Scrum Master and Development Manager Leads Executive/Senior Management level meetings for review and/or prioritization of Product/Team Roadmap Working Conditions (travel, hours, environment) The noise level in the work environment is typically quiet to moderate Physical/Sensory Requirements Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS. Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.
This job posting was last updated on 2/25/2026