FlexStaff

Compensation

Full Description

FlexStaff is hiring a Medical Receptionist for one of our clients. Identified candidate should be bi-lingual in Spanish. Schedule: Monday-Friday from 8:30am-5:30pm Location: New York, NY The Office Administrator/Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments within the office. Responsibilities Include but are not limited to: • Welcomes patients and visitors to the office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members. • Answers, screens, and directs phone calls to staff; takes messages. • Schedules appointments for the office to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider. • Retrieves patient files from cabinet/appropriate source, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for clinical examination or treatment. • Endeavors to keep patients on schedule by reminding provider of service delays. • Support office workflow, authorizations, clinician schedule and other branch-related operations. • Assists patients as necessary, telephones taxis or family members when necessary for transportation. • Maintains reception area in a neat and orderly condition. • Assists patients with insurance papers and billing questions. • Receives mail, documents, packages, and courier deliveries and delivers or distributes items. Delivers outgoing mail to the post office at end of day. • Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location. • Performs administrative and clerical support tasks. • Performs basic filing and recordkeeping. • Performs other duties. Skills/Requirements: • Strong interpersonal, oral (including telephone) and written communication skills. • Excellent customer service skills. • Good organizational skills. • Basic understanding of administrative and clerical procedures and systems. • Proficient computer skills including Windows based office technologies. • Proficient with Microsoft Office Suite or related software. • Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, scanner. • Bi-lingual (Spanish) preferred. • At least one-year relevant experience and/or training. • EMR experience preferred. Education and Experience: • Graduate of a certified medical office training course preferred. • High school graduate or equivalent required. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer. • Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).