Flexible Workspaces

Compensation

Full Description

An established, flexible workspace company is seeking a professional and service-focused Office Manager to oversee daily operations at our Schaumburg location. This client-facing role ensures a smooth, welcoming, and efficient work environment for private office tenants, virtual clients, and meeting room users. This is a Monday–Friday, no-weekends position with a stable environment and a lifestyle-friendly schedule. Key Responsibilities Client Service & Operations • Provide exceptional hospitality to clients and their guests, ensuring a professional, welcoming atmosphere. • Resolve client questions, service requests, and operational issues promptly. • Maintain daily readiness of all common areas, kitchens, meeting rooms, and offices. Sales, Tours & Client Onboarding • Conduct professional sales tours for private offices, virtual office plans, and meeting space. • Respond to inbound sales inquiries and follow up using CRM tools. • Prepare proposals, agreements, and onboarding materials for new clients. Meeting Room & Scheduling Coordination • Oversee meeting room bookings through an online scheduling system. • Ensure rooms are set, presentable, and equipped for each reservation. • Assist clients with day-of meeting needs and basic technology questions. Administrative, Billing & Systems • Assist with monthly billing, new client setup, and CRM/Office 365 tasks. • Manage incoming mail, deliveries, and general office communication. • Generate simple reports and keep digital records organized. Vendor & Facilities Coordination • Communicate with building management and vendors for maintenance needs. • Ensure basic equipment (printers, Wi-Fi, office machines) is functioning properly and escalate issues when needed. • Maintain office supplies, inventory, and center presentation standards. Qualifications • 3–5 years of experience in office administration, customer service, hospitality, coworking, or property management. • Strong communication and interpersonal skills; professional appearance and demeanor. • Proficiency with Microsoft Office 365 (Outlook, Word, Excel, Teams). • Experience using CRM systems. • Comfort with light troubleshooting of office equipment, printers, Wi-Fi, and scheduling systems. • Ability to multitask, stay organized, and work independently.