$30K-40K a year
Answering customer calls, providing information about products and services, resolving inquiries, and maintaining records with professionalism and efficiency.
At least 1 year of customer service experience, strong communication skills, computer proficiency, and the ability to work flexible hours.
Job Title: Customer Service Representative - Temporary Company Overview: Five Star Call Centers is a leading provider of customer service solutions, dedicated to delivering exceptional support to a diverse range of clients. With a commitment to quality and professionalism, we pride ourselves on creating positive customer experiences through our skilled and motivated team. Role Overview: As a Temporary Customer Service Representative, you will play a crucial role in assisting customers by answering inquiries about products and services. Your focus will be on providing high-quality, professional, and helpful support to ensure customer satisfaction and uphold the reputation of Five Star Call Centers. What You'll Do: - You will answer incoming telephone calls from customers with a friendly and professional demeanor. - You will provide accurate information about goods and services offered by our clients. - You will resolve customer inquiries and concerns efficiently and courteously. - You will document customer interactions and maintain detailed records. - You will collaborate with team members and supervisors to improve service quality. - You will adhere to company policies and procedures to ensure compliance. - You will manage call volume effectively during peak times. - You will contribute to a positive team environment by demonstrating reliability and a helpful attitude. What You Bring: - You have at least 1 year of experience in a customer service or call center role. - You possess excellent verbal communication and active listening skills. - You are comfortable using computer systems and software to log calls and access information. - You demonstrate patience, empathy, and problem-solving abilities. - You can work flexible hours, including evenings or weekends if required. Bonus Points If You Have: - Previous experience in a temporary or contract customer service position. - Familiarity with CRM software and call center technologies. - Bilingual abilities or proficiency in multiple languages. - Strong multitasking skills and the ability to handle high call volumes. What We Offer: - We offer competitive hourly pay and flexible scheduling. - We offer comprehensive training and ongoing support. - We offer a collaborative and inclusive work environment. - We offer opportunities for temporary employees to transition into permanent roles. - We offer employee recognition programs and performance incentives. Ready to Apply? To join our team at Five Star Call Centers as a Temporary Customer Service Representative, please submit your resume and a brief cover letter outlining your relevant experience and availability. We look forward to hearing from you!
This job posting was last updated on 10/6/2025