$25K - 33K a year
Provide excellent customer service, operate cash registers, restock merchandise, and support store operations.
Must be 16+, available for varied shifts, able to operate registers and handheld devices, and possess strong communication and customer service skills.
Company Overview: At Five Below, we believe life is better when you are free to let go and have fun. With over 20,000 associates across the U.S., our culture is fueled by passion, energy, and creativity. Our purpose drives everything we do, and The Five Below Way - our shared values and behaviors - creates an inspiring environment where associates bring big ideas and make the workplace a WOWplace. Role and Responsibilities of Five Below Store Associate: At Five Below, associates play a crucial role in providing exceptional customer service and supporting store operations to enhance the overall shopping experience and make it enjoyable and welcoming for all customers. • Listen actively to customer needs and concerns, addressing them with empathy and professionalism. • Share insights on merchandise, suggest alternatives, and propose tailored solutions that align with customer needs. • Drive customer engagement by promoting store events, promotions, and activities to increase participation. • Manage customer issues with respect and present alternative solutions where feasible. • Provide updates on restocking merchandise and customer evaluations to the supervisors. • Join forces with your team members to achieve the goals outlined for the store and the organization. Qualifications for Five Below Store Associate: • Only those who are 16 years or older are allowed to join. • The position requires availability at varied times, such as evenings, weekends, and holidays. • Competent in the operation and learning of tech tools such as registers and handheld devices. • Skilled in communication effectiveness and customer service prowess. • Proficient at swiftly and professionally resolving various concerns. • Ready to enhance expertise through practical on-the-job education. Essential Job Functions of Five Below Store Associate: • Process customer payments and operate the cash register efficiently. • Transfer and organize goods weighing up to 25 pounds and reach shelving that is up to 10 feet high. • Ascend ladders and engage in bending, twisting, and stooping actions when stocking shelves and assisting patrons. • Engage in in-person and telephonic discussions with clients, colleagues, and supervisors. • Constantly transition across the sales floor and stockroom areas. • Concentrate and stay upright for an extended duration. • Be prepared to accommodate varying schedules, which could entail working overnight shifts. Compensation and Benefits of Five Below Store Associate: • Hourly position with the ability to customize your schedule. • Thorough benefits package incorporating health, financial, and personal well-being benefits. • Career growth chances in a welcoming and fair setting for personal development. About Five Below: Five Below is a leading value retailer that brings fun and affordable products to customers. We are committed to celebrating individuality, creating an inclusive culture, and supporting associates so they can thrive. With a dynamic, innovative work environment, we invite you to join us and bring your energy, passion, and creativity to make every day a WOW experience. Five Below is dedicated to offering equal opportunities for all job candidates, without regard to their race, color, religion, gender, sexual orientation, age, nationality, disability, veteran status, gender identity, or any protected status. The company is committed to providing reasonable accommodations for individuals with disabilities who require them.
This job posting was last updated on 10/23/2025