Fitness Factory Health Club

Compensation

Full Description

Job Summary: We are looking for an energetic and motivated Sales Representative / Front Desk Associate to be the first point of contact for members and guests. This role combines membership sales, front desk operations, and light facility upkeep. The ideal candidate is personable, confident, organized, and thrives in a fast-paced fitness environment. You will be responsible for converting leads into memberships, delivering exceptional customer service, and helping maintain a clean, welcoming club atmosphere. Key Responsibilities: Sales & Member Engagement • Greet all members and guests with a professional, friendly attitude • Sell gym memberships and promotions to walk-ins, leads, and referrals • Conduct facility tours and explain membership options and amenities • Follow up with leads via phone, text, and email • Meet or exceed individual and team sales goals • Promote club services, upgrades, and special offers Front Desk Operations • Check members in and verify memberships • Answer phones, emails, and handle basic member inquiries • Assist with new member onboarding and account setup • Process payments, updates, and basic transactions • Maintain accurate records and member information Facility Support & Cleanliness • Re-rack weights and keep the gym floor organized • Perform light cleaning duties (wiping equipment, front desk area, lobby) • Monitor club appearance and report maintenance issues • Ensure a safe, clean, and welcoming environment at all times Qualifications & Skills: • Sales experience preferred (fitness, retail, or hospitality a plus) • Strong communication and interpersonal skills • Comfortable working toward sales goals and commissions • Reliable, punctual, and professional appearance • Ability to multitask and stay organized • Comfortable being on your feet and performing light physical tasks • Passion for fitness and helping others is a plus Schedule Requirements: • Morning, evening, and/or weekend availability • Flexible scheduling based on club needs Job Types: Full-time, Part-time Pay: From $15.00 per hour Work Location: In person