via Remote Rocketship
$120K - 200K a year
Leading customer support teams, designing processes, and improving service quality.
Requires 8-10+ years of event management experience, client relationship skills, and proficiency with event technology, which do not align with your experience.
Job Description: • The Team Lead is responsible for collaborating with the Team Manager for a dedicated account, understanding the strategic approach to the client account, while providing on-the-ground insight into the client business and potential opportunities. • This role will manage several company and client initiatives at a time, supporting C-level and senior stakeholders and will also be responsible for key business relationships and team management. • This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment. Requirements: • Bachelor's degree preferred • 8-10+ years’ event management experience, preferably in the financial services industry or a corporate environment • People management experience preferred • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required • Extensive experience in working with and managing senior clients • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values • Advanced project management skills with the ability to manage multiple projects simultaneously • Excellent written and oral communication skills at all levels • Strong proficiency with Microsoft Office, specifically Excel • Extensive industry knowledge of new suppliers, venues, services, and best practices • Strong client management skills with the ability to influence and lead by example, fostering a positive environment • Ability to create best practice and take on new initiatives independently • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively • Leadership/influencing/negotiation and decision-making skills • Ability to travel 10% of the time. Benefits: • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA) • 401 (k) • Five Flexible Spending Accounts Options • Generous Paid Time Off Allowance • Employee Assistance Program (EAP) • Life, Disability & Pet Coverages • Wellness Stipend • Mobile Phone Allowance • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more • Aura Identity Theft Protection • Discretionary Bonus Structure • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
This job posting was last updated on 1/14/2026