First Global Management Services

Compensation

Full Description

About the position FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at www.firstagency.com Location: New York, NY (Hybrid - 3 days per week in-office). Must reside in the tri-state area to be able to go into office. What You Would Get To Do: In this role, the Project Manager supports a range of client accounts, rotating based on business needs. You will help plan and deliver virtual, in-person, and hybrid experiences—from internal programs to client-facing activations including conferences, hospitality events, thought-leadership forums, sporting engagements, and cultural initiatives. You will uphold FIRST’s standard of excellence through disciplined project coordination and practical, creative problem-solving. This position demands agility, professionalism, and steady collaboration with cross-functional teams and stakeholders to execute events and experiences with precision. Responsibilities • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting • Sourcing, negotiating, and managing site selections, contract management for venues and suppliers • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management • Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed • Travel (when applicable, approximately 20–40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events • Post event wrap up including final attendees, budget reconciliation, observations, suggestions for following year, as well as client debriefs for year over year improvements • Co-plan with colleagues and the client on larger scale programs; strong team player • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness • Share knowledge of best practices, new suppliers, services and venues • Deepen relations with existing clients and maximize on all opportunities to generate new business • Work intelligently and ensure that the Team Lead is aware of problems or issues which negatively affect productivity • Strict and accurate adherence to company’s time tracking policies and systems • Ensure knowledge is shared within the team through positive communications • Flexible and willing to work long hours (evenings, weekends) and travel • Work on ad hoc requests from clients as required • Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings Requirements • 5 – 7 years’ event coordination experience, preferably in a corporate or financial services environment • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events • Experience in working with and managing senior clients • Bachelor’s Degree preferred • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines • Virtual event experience required – Webex and Zoom experience a plus • Willingness to help mentor junior team members or train new joiners • Leadership/influencing/negotiation and decision-making skills • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles • Strong client management skills • Strong oral and written communication skills • Ambitious, proactive and highly organized • Willing to travel to various locations for site-visits and on-site management of events • Experience working with large and complex databases preferred, Cvent experience preferred • Proficient with Microsoft Office