First American

Compensation

Full Description

Who We Are Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Provides leadership and strategic oversight for a broader or more complex operational function. They shape the functional roadmap, oversee the delivery of high-impact processes, and drive major improvement initiatives. The role influences cross-functional priorities and represents the function to senior stakeholders but does not directly manage staff. HOW YOU’LL CONTRIBUTE Develop and maintain the functional roadmap, ensuring alignment with business strategy. Oversee delivery of complex or high-risk operational processes, ensuring quality and resilience. Drive significant process improvement and automation initiatives to increase efficiency and scalability. Provide insight and recommendations to senior leaders based on operational data and trends. Monitor functional KPIs, identifying risks and implementing corrective actions where needed. Act as a key liaison across functions, ensuring seamless end-to-end operations. Support large-scale projects and transformation initiatives, representing the functional perspective. Provide guidance and mentoring to colleagues interacting with the function. Other duties as assigned WHAT YOU’LL BRING Required Education, Experience, Certification/Licensure Bachelor’s degree of equivalent combination of education and experience May require advanced degree 12+ years of directly related experience Professional certificates may be required for the role Knowledge, SKILLS, and Abilities (KSAs) Excellent written, verbal, and presentation skills Expertise in required tools and/or applications Excellent interpersonal, relationship-building and teamwork skills Self-motivated; self-starter Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks Proficient in Microsoft Word, Excel and PowerPoint What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.