Supervisor, Global Customer Care (UK)
Compensation
$60K - 85K a year
Responsibilities
Lead and mentor a team of 15-25 customer care agents, ensure team performance, handle escalations, and foster a positive work environment.
Requirements
3-5 years call center experience with 3-5 years in a supervisory role, excellent communication and customer service skills, and a high school diploma or equivalent.
Full Description
First Advantage is seeking a Supervisor to lead a team of 15-25 Customer Care agents supporting a large client. This role involves ensuring team performance, fostering a positive environment, and handling escalations, with a focus on customer satisfaction and continuous improvement. The ideal candidate will be a strong leader with excellent communication and decision-making skills. Requirements • Team leadership and mentoring skills • Excellent communication and customer service skills • Problem-solving and analytical skills • HS Diploma or equivalent required • 3-5 years experience in a call center role, with 3-5 years in a lead or supervisor role preferred Benefits • Remote work • Equal opportunity employment
This job posting was last updated on 10/10/2025
Ready to have AI work for you in your job search?
Sign-up for free and start using JobLogr today!
Get Started »
