First Advantage
via Indeed
Customer Success Director (Gig Economy Vertical)
Compensation
$140K - 180K a year
Responsibilities
Manage client relationships in the gig economy sector, develop and nurture key decision maker relationships, and ensure customer success through consultative and tech-forward approaches.
Requirements
7+ years in Customer Success or Account Management, strong program management and communication skills, 4-year degree preferred, and prior gig economy or Trust & Safety experience preferred.
Full Description
First Advantage is seeking a Customer Success Director to manage client relationships within the fast-growing Gig Economy. This role involves developing and nurturing relationships with key decision makers, ensuring the success of customers through consultative, tech-forward approaches. The company fosters an inclusive work environment valuing authenticity and respect. Requirements • 7+ years of Customer Success (or Account Management) experience • Demonstrated success managing customer relationships • Strong program management skills • Excellent communication skills • 4-year degree strongly preferred • Prior experience in Gig economy or Trust & Safety preferred Benefits • Medical, Vision, Dental, and supplementary benefit plans • 401k with an employer match • Employee Stock Purchase Plan (ESPP) • Competitive and flexible Paid Time Off (PTO) • Paid company holidays
This job posting was last updated on 10/13/2025
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