FinThrive, Inc.

Compensation

Full Description

A company is looking for a Solutions Manager to provide superior customer service and technical support to clients. Key Responsibilities • Deliver exceptional customer service by addressing inquiries and troubleshooting issues • Coordinate communication with internal and external customers and document all interactions • Organize and resolve assigned work efficiently while supporting application functionality Required Qualifications • High School Diploma or Equivalent • 2+ years of experience in a support role, particularly in healthcare • Experience anticipating customer needs and providing a positive experience • Ability to navigate Internet Explorer and Microsoft Office • Demonstrated ability to meet performance objectives and service level agreements