finegigs.mysmartpros
via Prowlremote.com
Business/Data Analyst(Full Time)
Compensation
$70K - 90K a year
Responsibilities
Translate business requirements into functional specs, design UI and ticketing systems, and support migration to ServiceNow.
Requirements
Experience with IAM and identity lifecycle, ServiceNow components and ticket lifecycle, UI design, and strong communication skills.
Full Description
We need someone who understands IAM concepts and form/workflow concepts. - IAM, experience knowledge of identity and identify life cycle, Service Now, privileged access management, and good communication both in verbal and writing skill. - Must be able to capture and translate business requirements to functional specs. Experience with wire frames and UI functions, preferably in Service Now. - Must be comfortable with MS Office, MS team, MS Outlook, JIRA, Confluence. Knowledge of sql queries, excel vlookup functions would be a plus. Candidate is expected to answer questions below: 1. Please tell us about your experience with IAM and identity life cycle 2. What are the components of ServiceNow. What is the life cycle of the ticket? We are NOT looking for User experience. 3. Do you know how to design a ticketing system? 4. Have you ever done a UI design? Bottom line: We are in process of transferring some other tool to ServiceNow and need a person with former development background who knows UI design Apply tot his job
This job posting was last updated on 12/10/2025
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