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FICO

FICO

via Remote Rocketship

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Senior Director, Client Services – Auto Industry

Anywhere
full-time
Posted 9/4/2025
Verified Source
Key Skills:
Strategic planning
Leadership
Client engagement
Market insights
Competitive analysis
C-level relationship management
Consultative selling
Auto financing ecosystem knowledge
Credit underwriting and risk management

Compensation

Salary Range

$149K - 234K a year

Responsibilities

Lead strategic planning and execution to grow FICO Score market share in the auto industry, manage executive relationships, and develop high-impact initiatives.

Requirements

Bachelor's degree required, MBA preferred, strong leadership in auto financing ecosystem, executive relationship management, knowledge of FICO products preferred, and ability to travel 25-50%.

Full Description

Description: • Drive strategic planning and execution to protect and expand FICO® Score market share within the auto industry ecosystem. • Develop multi-year growth strategies with detailed industry segmentation and market positioning to optimize go-to-market effectiveness. • Lead cross-organizational auto industry initiatives and high-impact projects. • Serve as primary strategic advisor to the VP of Auto, delivering critical industry insights to the FICO® Scores Leadership Team. • Build and maintain C-level relationships with Auto Lenders, Dealers, and Solution Providers to position FICO® Scores as the industry standard. • Establish trusted advisor status with key clients and industry influencers by aligning FICO solutions with their strategic business objectives. • Generate actionable market insights and develop scalable competitive analysis to inform pricing strategies and market positioning. • Provide thought leadership through client engagements, industry events, and strategic presentations. • Resolve complex client and solution challenges through strategic recommendations on contracting, pricing, and service delivery. • Partner effectively with internal stakeholders and functional teams from solution development through successful deal closure. • Recruit, train, develop, and inspire a high-performing team to achieve business objectives while consistently exceeding client and stakeholder expectations. Requirements: • Bachelor's degree required; MBA or advanced degree strongly preferred. • Strong progressive leadership experience in the auto financing ecosystem with demonstrated success managing executive relationships and delivering enterprise solutions. • Proven track record with auto lenders and automotive dealers (required); experience with data resellers or automotive solution providers preferred. • Knowledge of FICO products and credit scoring methodologies preferred. • Executive-level leadership experience providing strategic guidance to C-suite stakeholders. • Established network of trusted advisor relationships across auto lending and dealership sectors. • Deep credit underwriting and risk management expertise with strong business development acumen. • Proven success in product/service management, strategic planning, and partner relationship development. • Expert-level client engagement skills with consultative selling approach and ability to translate complex business challenges into tailored solutions. • Exceptional presentation and communication abilities, including compelling storytelling and executive-level material development. • Strong analytical capabilities with experience developing market insights and competitive positioning strategies. • Understanding of auto loan securitization and asset-backed securities markets is helpful. • Experience operating effectively in global, matrixed organizations. • Ability to travel 25-50% based on client needs and industry events. Benefits: • An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. • Work from Home, United States; remote work (#LI-Remote). • Targeted base pay range: $149,000 to $234,000.

This job posting was last updated on 9/8/2025

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