Ferrara Transport Services

Compensation

Full Description

Job Summary We are seeking a dynamic and proactive Logistics Coordinator/Account Manager to join our team! In this pivotal role, you will drive the seamless coordination of logistics operations while cultivating strong relationships with clients and partners. Your energetic approach will ensure efficient delivery processes, foster new business opportunities, and support our growth in a competitive marketplace. This position offers an exciting chance to blend logistical expertise with strategic account management, all within a vibrant and fast-paced environment. If you thrive on building connections, negotiating effectively, and delivering exceptional service, this role is perfect for you! Duties • Coordinate and oversee daily logistics operations, including shipment scheduling, tracking, and delivery confirmation to ensure timely and accurate service. • Develop and maintain strong relationships with clients, suppliers, and carriers through regular communication, and personalized support. • Lead negotiations with vendors and partners to secure optimal terms, pricing, and service levels that benefit both the company and clients. • Identify new business opportunities through targeted marketing efforts and proactive outreach to potential clients in the B2B sales space. • Manage key accounts by providing tailored solutions, resolving issues promptly, and ensuring customer satisfaction through effective account management strategies. • Utilize Salesforce or similar CRM tools to track interactions, analyze sales data, and streamline communication workflows for maximum efficiency. • Collaborate with internal teams on technical sales initiatives related to logistics technology solutions, ensuring client needs are met with innovative offerings. • Analyze market trends and customer feedback to refine sales approaches, improve service delivery, and support ongoing business development efforts. Qualifications • Proven experience in negotiation, B2B sales, or account management within logistics or related industries. • Strong business development skills with a track record of expanding client portfolios through strategic outreach. • Excellent communication skills—both verbal and written—to effectively engage clients and internal teams. • Demonstrated ability in analysis skills for market research, sales forecasting, and performance metrics evaluation. • Familiarity with Salesforce or similar CRM platforms to manage customer relationships efficiently. • Experience in marketing or technology sales is a plus—especially those involving logistics solutions or supply chain technology. • Ability to lead initiatives independently while collaborating seamlessly within a team environment. Join us to be part of an energetic team committed to delivering excellence in logistics coordination while fostering meaningful client relationships! Your expertise will help propel our growth as we innovate solutions that meet the evolving needs of our customers worldwide. Job Type: Full-time Pay: From $20.00 per hour Work Location: Remote