Fencing Supply Group

Compensation

Full Description

Job Description: • Install, configure, upgrade, and maintain ERP applications, databases, middleware, and infrastructure (on-prem, cloud, or hybrid). • Monitor system performance and availability; troubleshoot and resolve issues in a timely manner, including periodic on-call support. • Administer ERP security, including user provisioning, RBAC, SoD controls, audit logs, and regulatory compliance (SOX, GDPR, etc.). • Support and maintain integrations with other business systems (CRM, WMS, MES, BI, e-commerce, APIs, EDI, etc.). • Partner with business and functional teams to configure workflows, rules, fields, dashboards, and reports. • Provide Tier 2/3 user support, including root-cause analysis and training as needed. • Coordinate with external vendors and consultants for updates, maintenance, and issue resolution. • Participate in ERP projects such as module rollouts, cloud migrations, upgrades, data conversions, and automation initiatives. • Maintain accurate system documentation, configuration records, and knowledge base content. • Review system performance metrics and recommend improvements. • Follow and enforce change management processes for all system updates. • Manage monthly and bi-annual ERP vendor enhancement releases. Requirements: • Bachelor’s degree in IT, Computer Science, Business Information Systems, or equivalent experience. • 3–7+ years of hands-on ERP administration experience. • Experience supporting at least one major ERP system (SAP, Oracle, Dynamics 365, Infor, Epicor, NetSuite, IFS, etc.). • Ability to write intermediate SQL queries. • Experience with ERP security, user access, and compliance controls. • Familiarity with cloud platforms (Azure, AWS, OCI, or GCP). • Strong troubleshooting skills in complex, integrated environments. Benefits: