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Feeding Hills Dental Care

via Indeed

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Dental front desk receptionist/insurance coordinator

Agawam, MA
Full-time
Posted 12/10/2025
Verified Source
Key Skills:
Customer service
Interpersonal skills
Problem-solving
Microsoft Office

Compensation

Salary Range

$54K - 54K a year

Responsibilities

Manage front desk operations, verify insurance, schedule appointments, and handle patient documentation in a dental practice.

Requirements

Experience in dental or medical front desk roles, knowledge of dental terminology, insurance billing, Eaglesoft software, and HIPAA compliance.

Full Description

Job Overview We are seeking a competent, responsible, personable Dental Front Desk Receptionist/Insurance Coordinator to join our vibrant dental practice. This pivotal role combines exceptional patient service with efficient insurance coordination, ensuring seamless clinic operations and a positive experience for every patient. The ideal candidate will be knowledgable, organized, and possess a passion for delivering outstanding administrative support in a patient-satisfaction-centered dental environment. This position offers an exciting opportunity to grow your career in healthcare administration while making a meaningful difference in patients’ lives. Responsibilities • Greet patients warmly, manage patient check-in and check-out processes, make appointments, and handle all front desk duties with professionalism and enthusiasm. • Verify insurance coverage, perform insurance eligibility checks, and coordinate benefits using Eaglesoft. • Review and process patient documentation, including medical and dental histories, treatment plans, and consent forms • Schedule appointments efficiently using dental practice management software; manage multi-line phone systems with excellent phone etiquette • Conduct insurance claims submissions, follow-up on unpaid claims, and perform collections for outstanding balances with accuracy and attention to detail • Maintain accurate medical records and ensure compliance with HIPAA regulations by safeguarding patient information • Support office management tasks such as filing, data entry, maintaining office supplies, and managing electronic health records in Eaglesoft Qualifications • Proven experience in a dental or medical front desk role with strong knowledge of dental terminology and medical billing procedures • Familiarity with dental practice management software such as Eaglesoft; experience preferred • Solid understanding of insurance verification processes, CDT coding • Excellent computer skills • Exceptional customer service skills with the ability to communicate clearly and professionally over the phone and in person • Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry • Previous clinic or healthcare office experience is highly desirable; familiarity with dental clinic operations is preferred • Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times Join our team where your organizational skills and energetic approach will help create a welcoming environment for patients while supporting the smooth operation of our dental practice. We value dedicated professionals committed to excellence in healthcare administration! Pay: From $26.00 per hour Expected hours: 32.0 per week Benefits: • Paid time off Application Question(s): • Are you familiar with dental insurance billing? • Have you used dental practice management software? Work Location: In person

This job posting was last updated on 12/12/2025

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