Faro Health Inc.

Compensation

Full Description

Job Description: • Engage with customer Clinical Scientists, Clinical Operations, Data Management, Biostatisticians, Medical Writers, and Project/Program Managers through participation as a CSS representative in study team meetings to understand key components of their clinical study and support them in successful use of the Faro Health Platform • Conduct modeling of studies in the Faro Study Designer for customers, sales demos and delegate and provide guidance of study modeling and other clinical tasks to junior team members • Own the management and ongoing expansion of a high-quality public study library • Work closely with customer users to provide instruction on clinical application of the study designer and explanation of steps taken to accomplish a design in the Faro Health Platform, with the Product Experience team • Support customer relationships while working closely with Customer Strategy from implementation through deployment and beyond to ensure customer success and promote adoption • Work closely with Clinical Data Solutions to provide feedback and support with maintenance of the assessments/ measurements library • Work closely with Product Management to provide user feedback for feature optimization • Contribute to feature development and evaluation through research and modeling of clinical trials in the Faro platform • Work closely with Product Experience to provide clinical expertise for the development of training materials • Ability to travel up to 50% to customer sites and to the office for team meetings, as needed Requirements: • Bachelor’s degree required, preferably in physical or life science or statistics discipline • 5-7+ years of Clinical Operations work experience at a sponsor company in pharmaceutical clinical trials preferred. Experience as a Clinical Research Associate a plus • Oncology experience a plus • Strong knowledge of clinical trials and drug development processes • Ability to read and comprehend complex clinical trial protocols and designs • Familiarity with clinical trial technologies (e.g., EDC, IRT, CTMS, ePRO, eCOA, eConsent, TMF) • Knowledge of regulatory requirements and information governance frameworks (e.g. ICH, GCP, HIPAA, GDPR) • Understanding of 21 CFR Part 11 compliance requirements and software development life cycle preferred • Ability to understand and communicate architectural requirements, preferences, and limitations preferred • Excellent team player with demonstrated track record of success in a cross-functional team environment; consistent commitment to delivering on team goals with a sense of shared urgency • Ability to work up to 40 hours per week during the core hours of 8am to 5pm Eastern Time • Open to candidates in the following states ONLY: New York, Massachusetts, North Carolina Benefits: • Retirement Plan (401k) • Flexible work hours • Hybrid work environment • Office Gym Access • Employee Restaurant Discounts