via Oraclecloud
$145K - 185K a year
Oversee credit card program operations, manage relationships with issuers and network providers, and ensure compliance and policy management.
Experience in managing financial or credit card programs, strong relationship and contract management skills, regulatory compliance expertise, and familiarity with card production and incident management.
The Role This individual will be responsible with overseeing all activities related to Credit Card Program operations including owning the relationship with Card Issuer and Network Provider. This includes but is not limited to: Relationship Management: Own program relationships with our card issuer and Network provider: Manage all contractual obligations related to program operations are being met in accordance with each contract Inclusive of obligations of Issuer / Network Provider in addition to Fanatics obligations to either party Manage SLA / reporting requirements across organizations and compliance with each Coordinate all ongoing and contractual business / program reviews across Commercial, Product and Operations teams with Issuer and Network Credit Card Production: Manage the process for card production of Topps player credit cards working across external partners, Collectibles, and the card product vendor. This includes but is not limited to: Manage the inventory of featured players for credit cards - includes ongoing tracking and reporting needs for Fanatics and our third-party partners Oversee all vetting required on newly featured athletes in accordance with Network and Issuer contractual requirements Own the process for ongoing athlete monitoring and procedures required for removals and / or modifications from cards and/or marketing material, ensuring ongoing adherence with contractual requirements Incident Management: Own issues and incident management profess for credit card working across internal OpCos and our external partners; includes but is not limited to: Incident Management Reporting & Tracking Customer Remediation Communication requirements (internal / external) Audit / Compliance / Exams: Lead all regulatory and compliance related tasks for Credit Card program partnering with various stakeholders across Fanatics and our partners. Including but not limiting to: Internal / External Audits Exams Info Sec / Disaster Recovery tasks Owner for all Card Policies and Procedures Own the creation and management of all credit card policies / procedures across all operational areas (partnering with stakeholders both internal and external) Own annual review / compliance requirements for these Manage inventory and ongoing updates Own and manage the Marketing & Asset Approval Process Create and manage the required approval processes for marketing and other related assets between Fanatics, Issuer and Network Provider Maintain all relative approvals / documentation at Fanatics The salary range for this position is $145,000 to $185,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
This job posting was last updated on 2/9/2026