Family Health Center

Compensation

Full Description

Position Summary: The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services.  The CHW will work as a member of the care management team located on the primary care team providing patient facing care.  Program Specific Essential Duties and Responsibilities: * Supports the care team with patient follow-up, reminders, and addresses barriers to care.  * Document all services as required and will assist in meeting all program requirements. * Collects and analyzes data related to the project and works with data management staff for data collection. * Provides outreach and meets with patients to explain services and coordinates the treatment plan. * Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. * Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. * The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals.   * Any and all other duties as assigned.  Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor’s degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion.   Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. * Local travel as needed for home visits to patients. * Community Health Worker Core Training required within first year of employment. * Flexible evening work, weekend hours required to meet FHCW community or patient needs  Monday-Friday