Family Care Health Centers

Compensation

Full Description

BASIC FUNCTION: Responsible for providing clinical leadership, program implementation, and operational management to ensure the delivery of high-quality, stand-alone behavioral health services. II. PRIMARY RESPONSIBILITIES: • Function as the BH Program Manager is to implement stand-alone behavioral health services within FCHC and ensure clinical and operational excellence. Supervise BH Therapists. • Clinical Leadership and Team Management: • Provide clinical oversight, supervision, and leadership to a team of clinicians delivering stand-alone behavioral health services. • Oversee assessment, diagnosis, and treatment planning. • Partner with the Director of BH Integrated Care, Chief Behavioral Health Officer, and Chief Medical Office to foster a culture of collaboration, excellence, and continuous learning within the clinical team. • Recruit, hire, and onboard BH Therapists. • Mentor and develop both medical and clinical staff to enhance their skills and capabilities. • Partner with Human Resources leadership to recruit, onboard, and retain top talent. • Manage and optimize the staffing model for efficient and effective service delivery. • Lead monthly Trauma Informed Care meetings. • Assist CBHO with preparing content/updates/announcements for all FCHC team meetings (CAR, FPSE, Provider, All Staff). • Coordinate with site managers to update job descriptions as needed • Ensure accurate and timely documentation is completed by all program staff. • Monitor revenue and expenditures • Data Driven Program and Quality Management: • Develop and oversee integrated behavioral health programs, ensuring they meet the highest standards of patient care. • Implement evidence-based practices and innovative approaches to improve patient-centered service delivery. • Monitor and evaluate patient care using data-driven approaches to make necessary adjustments and improve outcomes. • Establish and monitor quality patient care and other metrics for continuous improvement. • Analyze clinical patient data to identify trends, measure performance, and implement quality improvement initiatives. • Ensure compliance with legal, ethical, and professional standards, addressing any clinical or operational issues promptly. • Assist CBHO and Director of BH Integrated Care with preparing and submitting monthly BH reports for the FCHC Board of Directors. • Assist CBHO and Director of BH Integrated Care to prepare the annual BH CQI report. • Prepare Quality Improvement reports for discussion at the BH departmental meetings. BEHAVORIAL HEALTH PROGRAM MANAGER Page 2. • Stand-Along Behavioral Health Patient Care: • Conduct individual therapy sessions, care management. • Collaborate with primary care, operations leadership, and behavioral health teams to engage patients and drive improved outcomes. • Build and implement referral pathways for clinical support as needed to ensure patient needs are being met. • Ensure accurate and timely documentation is completed by all program staff. • Actively participate in quality improvement initiatives. • Participate in and/or lead staff in-service programs related to social services and/or behavioral health. • Strategic Planning and Innovation: • Collaborate with fellow leadership members on strategic initiatives to advance integrated behavioral health care that are part of a patient’s health care. • Identify opportunities for growth and innovation in behavioral health and health promotion. • Collect and analyze data to evaluate impact on patient outcomes and efficiency. • Establish and maintain cooperative referral relationships with community agencies, organizations, and professionals. • Prepare and monitor annual program encounter budget. • Grant Management • Establish and maintain a patient registry to monitor clinical outcomes as well as key processes of care. • Work with BH team to track patient progress towards grant outcomes. • Assist Director of BH Integrated Care to prepare the monthly BH expense report for the CFO, including grant and non-grant related expenses. • Assist CBHO with grant budgets and managing grant reporting of expenses and outcomes. • Performs other duties as assigned. III. QUALIFICATIONS: 1. Master’s Degree in Social Work or PhD in Psychology required. 2. Active MO state license (LCSW or Psychologist) required. 3. Minimum of three (3) years’ experience working in a leadership role within the field of social work, psychology, or behavioral health care required. 4. Work experience or strong desire to work in urban community health setting preferred. 5. Strong interpersonal and communication skills required.