Factory Mutual Insurance Company

Compensation

Full Description

Overview FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. Responsibilities We are seeking a highly organized and strategic individual to join us as a Senior Administrative Assistant. This role will support all administrative aspects of the Client Service Team, and jointly support the Account Engineers Team, Operations Manager, and Office Admin Team. • Manage incoming and outgoing correspondence with external clients, brokers, and internal stakeholders. • Handle a variety of administrative tasks in alignment with company policies and executive preferences, including but not limited to: • Complex calendar management • Event planning - all logistics from start to finish • Expense reports • Maintain files and records • Purchasing supplies • Tracking invoices and budgets • Tracking Client Service Team processes • Travel itineraries • Organize and coordinate in-person and remote meetings for the management team, Client Service Team, and office-wide events as needed. • Plans and manages all Client Service events, including but not limited to meetings, trainings, and internal and external client events and social functions. • Reserve meeting location(s), coordinate logistics such as technological needs, travel arrangements, catering, reservations, etc. • Prepare weekly, monthly, and quarterly reports for management, Client Service Team and Account Engineers. • Maintain electronic filing systems, contact databases, various tracking worksheets, etc. • Foster a collaborative and responsive work environment with management and team members. • Assist and back up the executive assistant and other administrative assistants, when needed. • Perform any additional duties requested by management. Qualifications • Advanced proficiency of all Microsoft Suite (Outlook, Word, Excel, PowerPoint) and ability to learn new systems and software used for administrative support. • Meticulous attention to detail, highly organized, and strong problem-solving skills. • Strategic planning abilities with strong calendar and deadline management. • Ability to manage multiple priorities, adapt quickly to changing needs and approach every task with a steady, can-do attitude. • Excellent written and verbal communication skills. • Proven experience in event planning from concept to completion. • Strong interpersonal skills with the ability to build professional internal and external relationships. • Leadership capabilities to support and guide other administrative staff. • Trusted to handle confidential information with integrity and discretion. • Creative skills in designing visual materials and promotional content using diverse tools. Required Education: • Associate’s or Bachelor’s degree. Highly Preferred Education: • Bachelor’s degree. • Minimum of 5+ years of administrative experience and event planning Overview FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. Responsibilities We are seeking a highly organized and strategic individual to join us as a Senior Administrative Assistant. This role will support all administrative aspects of the Client Service Team, and jointly support the Account Engineers Team, Operations Manager, and Office Admin Team. • Manage incoming and outgoing correspondence with external clients, brokers, and internal stakeholders. • Handle a variety of administrative tasks in alignment with company policies and executive preferences, including but not limited to: • Complex calendar management • Event planning - all logistics from start to finish • Expense reports • Maintain files and records • Purchasing supplies • Tracking invoices and budgets • Tracking Client Service Team processes • Travel itineraries • Organize and coordinate in-person and remote meetings for the management team, Client Service Team, and office-wide events as needed. • Plans and manages all Client Service events, including but not limited to meetings, trainings, and internal and external client events and social functions. • Reserve meeting location(s), coordinate logistics such as technological needs, travel arrangements, catering, reservations, etc. • Prepare weekly, monthly, and quarterly reports for management, Client Service Team and Account Engineers. • Maintain electronic filing systems, contact databases, various tracking worksheets, etc. • Foster a collaborative and responsive work environment with management and team members. • Assist and back up the executive assistant and other administrative assistants, when needed. • Perform any additional duties requested by management. Qualifications • Advanced proficiency of all Microsoft Suite (Outlook, Word, Excel, PowerPoint) and ability to learn new systems and software used for administrative support. • Meticulous attention to detail, highly organized, and strong problem-solving skills. • Strategic planning abilities with strong calendar and deadline management. • Ability to manage multiple priorities, adapt quickly to changing needs and approach every task with a steady, can-do attitude. • Excellent written and verbal communication skills. • Proven experience in event planning from concept to completion. • Strong interpersonal skills with the ability to build professional internal and external relationships. • Leadership capabilities to support and guide other administrative staff. • Trusted to handle confidential information with integrity and discretion. • Creative skills in designing visual materials and promotional content using diverse tools. Required Education: • Associate’s or Bachelor’s degree. Highly Preferred Education: • Bachelor’s degree. • Minimum of 5+ years of administrative experience and event planning