EZCORP

Compensation

Full Description

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America. Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere! The Company: Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. What’s in it for you: Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits. Address: Texas The Product Manager Store Experience Innovation will be responsible for supporting the strategy and execution of in-store systems that make every customer interaction smooth and every employee's day better. This role focuses on our Point of Sale (POS) system and other business-critical technologies, such as AI that power our stores across the U.S. and Latin America. This role is the bridge between big-picture vision and day-to-day reality, turning operational challenges into innovative solutions that set new standards for speed, simplicity, and satisfaction. ESSENTIAL DUTIES & RESPONSIBILITIES: • Product Strategy & Vision - Collaborate to define and execute the roadmap for store technology systems • Stakeholder Collaboration - Partner across teams such as Operations, IT, Legal/Compliance, Asset Protection, Store teams, and more. • Requirements Management - Translate business needs into clear, actionable specifications • Change Management - Lead smooth deployments that feel like welcome upgrades • Performance Optimization - Use data to drive improvements in store efficiency and customer satisfaction • Deliver what matters - Take ownership of the existing POS and in-store systems roadmap, driving iterative releases that improve speed, simplicity, and satisfaction for our teams and customers. • Keep the roadmap fresh and exciting - Prioritize features that supercharge store efficiency, delight users, and tap into new tech like AI-powered product recognition, generative tools, predictive insights, smarter customer service, and intelligent inventory management. • Bring people together - Collaborate with store operations, IT, compliance, and design to turn big ideas into detailed, actionable requirements. • Simplify the Complex - Craft crystal-clear user stories, process flows, and acceptance criteria that ensure dev teams deliver exactly what’s needed. • Partner with UX/UI designers - Partner with UX/UI pros to create experiences that store staff actually love using. • Listen, measure, improve - Track feature adoption, collect feedback, and use store performance data to fine-tune our tools. • Champion smooth rollouts – Guide deployments and change management in a way that feels more like a welcome upgrade than a disruption. • Keep it secure – Work with Legal, Compliance, and Asset Protection teams to ensure every feature meets the highest standards for security, privacy, and compliance. • Think global, act local – Coordinate with teams across the U.S., Mexico, and Guatemala to keep everyone aligned and excited about what’s next. EDUCATION & EXPERIENCE: • 5+ years of experience in product management or related roles such as product manager, product owner, or business analyst • Experience using Agile in product development • Experience with Point-of-Sale systems • Previous experience in the pawn or financial industry is a plus • Bachelor’s degree (or equivalent) in business, product design, engineering, computer science, or a related field EZCORP is an Equal Opportunity Employer We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast-paced environment. We offer competitive pay, generous bonus potential from day one, and great benefits! We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index. To view documents you have acknowledged, navigate to the My Tasks section on the Candidate Home tab. Click the Completed tab. Click the blue Review Documents text for the desired Job Title.