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Job Information Date Opened 11/17/2025 Job Type Full time Industry Financial Services Remote Job Job Description This is a remote position. We are looking for a Process Excellence Manager to drive organizational efficiency and continuous improvement. Using Lean, Six Sigma, and other proven methods, this role streamlines operations, reduces waste, and optimizes workflows across departments. The PE Lead partners with teams to identify gaps, design solutions, and implement strategies that boost productivity, improve quality, and foster a culture of continuous improvement, keeping the organization agile and competitive. Key Responsibilities: • Lead and facilitate cross-functional teams to identify and implement process improvement initiatives aimed at increasing efficiency, reducing waste, and improving overall operational performance. • Develop and maintain a comprehensive process mapping system that documents current processes, identifies bottlenecks, and highlights opportunities for improvement. • Design, implement, and monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and ensure alignment with organizational goals. • Collaborate with department heads and senior management to prioritize process improvement projects based on potential impact, resource availability, and strategic importance. • Utilize Lean, Six Sigma, and other continuous improvement methodologies to drive process optimization projects from inception through to successful completion. • Oversee the development and delivery of process excellence training programs to build organizational capability and embed a culture of continuous improvement. • Facilitate the adoption of new technologies and automation tools that support process improvement and operational excellence initiatives. • Conduct post-implementation reviews for completed projects to assess outcomes, quantify benefits realized, and identify lessons learned for future process improvement efforts. Requirements • Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management, or a related field • Lean Six Sigma or equivalent certification strongly preferred. • Minimum 5 years of experience in process improvement, operational excellence, or business transformation roles, preferably in a cross-functional or matrixed organization. • Proficiency in process mapping tools, data analysis platforms, and project management software. • Proven ability to lead cross-functional teams, influence stakeholders, and drive change in complex environments. • Strong problem-solving skills with the ability to interpret data, identify trends, and develop actionable insights. • Excellent verbal and written communication skills, with the ability to present findings and recommendations to senior leadership. • Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between) • Must be presently residing in the Philippines