Express Employment Professionals - Northeast Sacramento

Compensation

Full Description

Express Employment Professionals is seeking a Farsi/Persian-speaking Customer Service Representative to support applicants through the onboarding and application process. This part-time role is a great opportunity for college students or entry-level candidates who want to gain experience in customer service, HR support, or administrative work. Responsibilities • Assist applicants with completing applications, onboarding forms, and employment documentation • Provide language support for Farsi/Persian-speaking candidates • Answer incoming phone calls and direct inquiries professionally • Enter and update candidate information in the ATS system • Help walk candidates through each step of the hiring process • Provide clear instructions and support to applicants needing extra guidance • Assist with general office tasks and additional support for recruiters as needed Skills • Fluent in Farsi/Persian and English (written and spoken) • Strong customer service and communication skills • Ability to type comfortably and work efficiently on a computer • Familiarity with basic office software (Microsoft Outlook, Word, Excel) • Ability to maintain professionalism when assisting applicants • Prior office or customer service experience is helpful but not required Benefits • Flexible part-time schedule—ideal for college students • Opportunity to gain experience in HR, recruiting, and office administration • Supportive work environment with hands-on training • Work that directly impacts applicants in the community Company Overview • At Express Employment Professionals, we specialize in providing comprehensive staffing, human resources, and training services tailored to meet the unique needs of businesses in the Sacramento area. It was founded in undefined, and is headquartered in Sacramento, California, US, with a workforce of 11-50 employees. Its website is https://expresspros.com/nesacramentoca/.