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Experis

Experis

via LinkedIn

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L2 - M365 Technical Support Engineer

Anywhere
Contract
Posted 2/18/2026
Verified Source
Key Skills:
Technical Troubleshooting
Windows/Linux
Storage Area Networks (SAN/NAS)
Networking (LAN/WAN)
Escalation Management

Compensation

Salary Range

$156K - 166K a year

Responsibilities

Provide technical support and troubleshooting for complex enterprise environments across multiple platforms.

Requirements

Extensive experience in technical support and troubleshooting, but no direct Microsoft 365 deployment or Intune management experience mentioned.

Full Description

Position: M365 Technical Support Engineer (10-12 years of Experience) Location: Remote Opportunity Duration: 02 yeas Contract + extension/conversion Pay Range: $75-$80/hr on W2 Job Description Mid‑senior engineer focused on Microsoft 365 deployment execution, troubleshooting, and customer support. Works under architectural guidance to deliver high‑quality implementations. Key Responsibilities • Perform hands‑on deployments across Microsoft 365 workloads (Teams, SharePoint, OneDrive, Outlook) • Configure Teams Phone and assist with meeting room device setup • Support Intune device onboarding, compliance policies, app deployment • Manage identity tasks in Entra ID (user provisioning, access policies) • Contribute to Viva module deployment and configuration • Execute light scripting (PowerShell) and build Power Platform flows when applicable • Provide customer‑facing technical support and issue resolution • Participate in documentation creation, knowledge transfer, and operational readiness Required Skills • Strong M365 deployment experience with Teams/SharePoint/OneDrive • Working knowledge of Teams Phone and meeting room setups • Solid Intune endpoint management exposure • Experience with identity configurations in Entra ID • Ability to diagnose and resolve M365‑related issues • Strong communication skills for customer interaction

This job posting was last updated on 2/23/2026

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