via Remote Rocketship
$Not specified
Monitor client volume trends, resolve client issues, support client calls, and collaborate with teams to improve client performance.
Currently enrolled in a bachelor's program with plans to return to school in Fall 2026, possessing analytical and problem-solving skills.
Job Description: • Monitor client volume trends and identify changes or anomalies affecting performance. • Resolve client issues, including inquiries and escalations. • Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management. • Distribute weekly/monthly volume reports, AUP and batch reports. • Perform access portal demos for assigned clients. • Collaborate with cross‑functional teams (Sales, Operations, Product, and Client Success) to develop projects. • Support efforts aimed at driving volume growth, improving efficiency, and enhancing client performance. Requirements: • Currently enrolled in a minimum of a Bachelor's program in Business or related field of study • Return to school in Fall 2026 to complete degree • Analytical, problem-solving, and dot-connecting skills with the ability to develop awareness Benefits: • Fully remote • Volunteer Time Off • Great compensation • Flexible work schedule • Eligible for 401(k) participation in 90 days
This job posting was last updated on 3/4/2026