Exol

Compensation

Full Description

What we need Exol is seeking a high-judgment leader to serve as the Start-Up Operations Manager for our B2B sector. You will lead day-to-day execution for highly automated sites during pre-launch, go-live, and stabilization. As the operational owner at launch, you will ensure integrated capability testing and system performance meet rigorous 3PL demands. We require a leader with deep B2B 3PL experience who can manage large-scale teams while project managing their business unit. You must be adept at translating complex automation workflows into repeatable launch playbooks that drive network scalability. What you'll do • Operational Capability Testing: Execute Site Acceptance Testing (SAT) and integrated operational capability testing alongside engineering to validate that system performance and automation meet B2B client requirements. • B2B Business Ownership: Serve as the primary operational owner for B2B warehouse functions during launch, managing all workflows from receiving and put-away to complex outbound shipping and value-added services. • Playbook Development: Support the creation and refinement of the launch playbook by documenting lessons learned and standardizing work processes for future site replicability. • Large-Scale Team Leadership: Oversee the day-to-day execution of warehouse operations, directing large teams of hourly associates and frontline leaders to achieve performance targets. • System Validation: Validate WMS/WES functionality and monitor real-time system transactions to troubleshoot workflow bottlenecks and ensure data integrity. • Safety Leadership: Drive organizational safety protocols by enforcing OSHA compliance and conducting audits to ensure employees follow proper guidelines in a fast-moving start-up environment. • Project Management: Manage business-specific launch priorities, including labor planning, shift balancing, and coordinating with cross-functional partners in IT, Supply Chain, and Automation What we need • Bachelor's degree in supply chain, Logistics, Business, Engineering, or equivalent experience preferred. • 3PL Expertise: Minimum 10 years' experience with at least 5 years of experience in 3PL B2B warehouse or distribution center operations, including leadership of large, diverse teams. • Advanced exposure to automated warehouse environments (robotics/MHE) and direct experience with WMS/WES platforms and RF scanning. • Working knowledge of OSHA standards and experience driving safety protocols (e.g., LOTO and fall protection) with vendors and employees. • Demonstrated ability to drive launch-critical KPIs, including throughput, accuracy, OEE, and cost-per-unit. • Strong ability to respond quickly to operational constraints and implement corrective actions in real time Preferred • Project Management: Proven experience project managing business units through ramp-up or peak environments. • Automation Testing: Hands-on experience with operational testing and acceptance protocols for complex automated systems. • Process Improvement: Experience identifying inefficiencies and implementing Lean improvements or standard work. Our environment • Up to 80% travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. #LI-JH4 #LI-Remote