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Excelraise, LLC

Excelraise, LLC

via Indeed

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EHR Helpdesk Analyst 2nd Shift (Fully Remote)

Anywhere
Contract
Posted 2/25/2026
Verified Source
Key Skills:
Technical Troubleshooting
Windows
Linux
VMware
Storage Area Networks
Networking

Compensation

Salary Range

$Not specified

Responsibilities

Provide advanced technical support for Epic EHR systems in a healthcare environment.

Requirements

2+ years of Epic technical support experience, Epic certification, and proficiency with ServiceNow or similar ticketing systems.

Full Description

Job Detail • Job ID 180823 • Job Code 795882 • Tax Term W2 Hourly 1099 Corp To Corp • Career Level Mid Level • Experience 3 Years • US Work Status US Citizen Green Card Holder EAD H-1B - Temporary Visa • Job Duration 12 Months • Qualifications High School Diploma Job Description Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA. Excelraise, LLC values your referrals! Refer qualified candidates for our open Job Postings and earn a generous REFERRAL BONUS for successful placements. Submit referrals here: Excelraise Referral Program. Excelraise, LLC is seeking an EHR Helpdesk Analyst 2nd Shift for our client. This is a Fully Remote position. • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM – 11:30 PM. Skills • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. • Proficient with ServiceNow or other enterprise ticketing systems. • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Highly desired • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). Highly desired Required skills Allscripts) Cerner EHR platforms (e.g. Epic Epic technical support in a healthcare or clinical environment ServiceNow or other enterprise ticketing systems

This job posting was last updated on 2/27/2026

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