ExactCare

Compensation

Full Description

Job Description: • Process incoming and outgoing transfer requests, verifying all patient and prescription data • Review account billing for accuracy and communicate changes accordingly with patients • Coordinate patient profiles with appropriate pharmacy support and services • Providing an exceptional customer service experience each day in a phone-based environment • Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks • Working through current case queues to solve problems for patient care issues • Patient outreach to collect payments and coordinate payment plans • Maintaining patient records with strong attention to detail and confidentiality • Accurate retrieval of all prescription information and verifying through doctor calls • Performing in a high volume, fast paced environment to support ExactCare’s nationwide patient base • Other tasks as required Requirements: • Must be 18+ years of age • High school diploma/GED • Prior experience in a pharmacy setting • Prior experience coordinating prescription transfers, preferred • Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate, required • Must maintain a pharmacy technician registration with State Board of Pharmacy • Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time Benefits: • AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays