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ExactCare

ExactCare

via Remote Rocketship

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Call Center Operations Trainer – 10AM - 6:30PM ET, Tues - Sat

Anywhere
full-time
Posted 10/14/2025
Verified Source
Key Skills:
Pharmacy Technician Certification
Pharmacy Technician License
Training and Coaching
Performance Improvement
Scheduling
Continuous Improvement

Compensation

Salary Range

$45K - 60K a year

Responsibilities

Provide training and support to team members, coordinate cross training, and assist leads in improving team performance.

Requirements

Must have a high school diploma, Pharmacy Technician certification and license, ability to work in an office setting, and flexibility for schedule changes.

Full Description

Job Description: • High level of contribution in front line, day-to-day work as assigned by leads and supervisors • Provide training on department tasks to new hires, cross trainees and existing team members requiring additional support • Help coordinate the completion of cross training through communication and scheduling with designated trainees • Provide a high level of subject matter expertise to the department in supporting continuous improvement projects • Support leads and supervisors in diagnosing and improving performance of team members Requirements: • Must be 18+ years of age. • High school diploma /GED required. • Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate, required. • Must have an active Pharmacy Technician license in the state residing and obtain the New Jersey Pharmacy Technician license within 6-months of hire. • Flexibility to adapt schedule as needed, including evenings or weekends, to meet the demands of training and operational priorities • Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time. Benefits: • medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays

This job posting was last updated on 10/20/2025

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