EVERSANA

Compensation

Full Description

Description: • Providing coaching, input to personal and departmental goals and staff training to ensure necessary skills and knowledge is present for delivery of consistently high-quality service to clients; • Cultivating solid client relationships and maintaining open and transparent communication concerning operations, policies, issues, and industry best practices. • Developing full understanding of client’s objectives, contracted deliverables, and communicating these to the team. • Assessing all main operational aspects of programs including the identification and implementation of automation, greater efficiencies, improved processes, optimal staffing model, staff roles & responsibilities, and SOPs, etc. • Setting clear direction, effective plans and measurable outcomes. • Overseeing the development of and approving client billing prior to invoicing. • Tracking, monitoring, and reporting upon overall program results in a timely manner. Requirements: • Requires completion of a four-year bachelor's degree in business or a relevant discipline. • Minimum 5 years of patient services leadership role. • Minimum 5 years of experience in one or more commercial disciplines: Sales, Operations, Product Management, or Strategic Account Management. • Strong computer skills; working knowledge of Microsoft Office applications. • Ability to balance multiple projects and exercise flexibility to changing priorities. • Demonstrates initiative, tenacity, and commitment and motivates self and others to go the extra mile. • Strong relationship-building, problem-solving, analytical, organizational and leadership abilities. • Excellent verbal and written communication and presentation capabilities to convey information to diverse audiences in a way that is easily understood and actionable. Benefits: • Health insurance • Paid time off • Flexible working arrangements • Professional development opportunities