Ethos

Compensation

Full Description

BMMP Bill Payer Program Coordinator ABOUT ETHOS Ethos is a private, non-profit organization that is dedicated to promoting independence, dignity and well-being among the elderly and disabled through quality, affordable and culturally appropriate home and community-based care. As a state-authorized Aging Services Access Point (ASAP), Ethos coordinates all the non-institutional home and community-based services for elderly and disabled residents of the southwest Boston neighborhoods of West Roxbury, Hyde Park, Roslindale, Jamaica Plain, and Mattapan and well as, provides city-wide nutrition services in Boston, which serve approximately 2.1 million meal for older adults, delivered to the home (Meals on Wheels) or served in neighborhood congregate settings (Community Cafés). The organization also provides Medicare Counseling (SHINE), Long-Term Care Ombudsman, Money Management and Healthy Aging programs for the entire city of Boston. For more information, visit www.ethocare.org. EO/AA/VEV/Disabled Employer -- Ethos Affirms and Supports Diversity Ethos Covid-19 Safety Measures -At this time, vaccinations are strongly encouraged for all employees at ETHOS but not required. Applicants applying for this position must not now, nor at any point in the future, require sponsorship for employment. Are you looking for a career that makes a difference and impacts the lives of others! Ethos is looking to add a BMMP Bill Payer Program Coordinator to the Boston Money Management Program team. This position will assist the BMMP Program Manager in the administration of this program, which utilizes community-based volunteers and interns to support elders in paying bills that are essential to their well-being and safety in the community. Monday – Friday 9 am to 5 pm, FT, 28 hours/week, non-exempt. Hybrid work option is possible after a successful 6-month introductory period. Salary Range $24.00-$26.50 per hour, depending on experience. RESPONSIBILITIES: · Oversee and maintain compliance with Bill Payer Program audit requirements · Represent BMMP in statewide MMP meetings · Organize and conduct periodic volunteer in-service and advisory council meetings · Supervise and mentor Bill Payer Program volunteers Referrals and Applications: · Log, screen and report on all volunteer applications and all client referrals in Salesforce. Bill Payer Client Volunteer Matches: · Conduct recruitment, orientation, interviewing and training of BMMP volunteers and interns. · Conduct outreach and assessment of bill payer clients. · Provide home visits to bill payer clients as needed. · Provide ongoing technical support to - and supervision of - volunteers and interns. Bank Statement Monitoring: · Recruit and train case monitors. · Coordinate monitoring of bill payer bank statements and quarterly monitor review forms. · Follow up with volunteers/clients on relevant client issues. Administrative: · Develop and maintain documentation systems for all volunteer and all client files. Maintain and produce case records essential for EOEA audits. · Provide and document case management as needed. · Train and supervise administrative BMMP volunteers. · Prepare and submit reports as assigned by supervisor. · Provide updates to the advisory committee as assigned by supervisor. · Conduct outreach with referral agents. · Perform clerical and other related duties as assigned by supervisor. QUALIFICATIONS: · Bachelor’s degree or equivalent. · Sensitivity to elder issues, including financial literacy. · Experience working with elders and/or volunteers. · Excellent communication and interpersonal skills. · Intermediate computer skills with database experience, particularly with Excel and Salesforce. · Must be willing and able to travel to conduct home visits using public transportation or personal vehicle (having a personal insured vehicle is strongly advised). • Indicates non-essential job functions under the Americans with Disabilities Act. BENEFITS: • Vacation time = starting at 3 weeks per year, accrued bi-weekly; 4 weeks after 3 years • Sick time = 12 days per year accrued bi-weekly: Sick Time conversion to additional vacation hours • Personal time = 1 week per anniversary year • 14 holidays plus your birthday off! • Health Insurance at the beginning of the month following hire (with a choice of over 30 health insurance plans with varied premium rates; most available for purchase with zero to little monthly employee cost. • Dental insurance with no waiting period, 75% premium paid by Ethos. • VSP – Vision Insurance Plan • Ethos paid life insurance at one time annual salary. • Ethos paid Long-Term and Short-Term disability insurance. • Voluntary long-term care insurance • 403(b) Retirement Plan with employer discretionary contribution • Credit union • Pre-tax deductions (medical, dependent care and transportation) • Expanded Learning – Professional Development - Employee Assistance Program (EAP) Ethos is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity Job Type: Full-time Pay: $24.00 - $26.50 per hour Expected hours: 28 per week Benefits: • 403(b) • AD&D insurance • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Life insurance • Paid time off • Professional development assistance • Referral program • Retirement plan • Vision insurance Work Location: Hybrid remote in Jamaica Plain, MA 02130