eShipping, LLC

Compensation

Full Description

Position Summary Director of Truckload Strategy is responsible for leading key operational initiatives, opportunities for automation, business analysis, and reporting in support of corporate goals, department goals, and strategic continuous improvement projects. The Director of Truckload Strategy interacts with Sales, Solutions, FTL and LTL carriers, all operations teams, Account Management, and executive teams regularly. This individual serves a critical role in serving our customers by driving operational efficiencies and promoting growth. Essential Duties and Responsibilities Duties include but are not limited to the following: • Develop & maintain a strategy for growth and retention of new and existing FTL customers • Regularly attend Enterprise Sales internal and external persuasion calls/meetings to provide detailed insight into the FTL mode and its operations • Develop SOP’s, KPI’s, and other measurements while onboarding new customers and ensure these are met and reported upon regularly for all customers • Develop & maintain overall & customer specific carrier metrics/scorecards to drive service improvement • Develop & maintain expert understanding of the domestic transportation markets • Establish good relationships and trust with individuals across all offices and departments to foster collaboration and gain insight into operations. • Support eShipping business unit's responsibility for continuous improvement through analysis leading to improved business processes, systems utilization, visibility, and automation • Identify and drive opportunities to automate operational processes and create efficiencies. • Provide leadership and development to the team exemplifying eShipping’s core values, mission statement and culture through the practice of our 5 E’s. Minimum of 1-2 days/year dedicated to personal development and teamwork • Other administrative duties as assigned Specific Department Responsibilities • Develop & Maintain knowledge of applicable pricing agreements, contracts, and protocols • Maintain knowledge of and expertise in McLeod and other operational systems. • Maintain knowledge of transportation and logistics Required Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Ability to work independently with minimal leadership oversight • The ability to effectively interact with Sales, Solutions, Account Management, and Executive teams • Excellent customer service, time management, and prioritization skills • Excellent oral and written communication skills in person and via phone • Ability to understand, interpret, and explain complex and abstract analytics • Able to utilize sound, independent judgment and make responsible decisions and recommendations • Excellent follow-through and detail orientation • Able to effectively utilize computer programs including Word and Excel and transportation management system • Ability to work with a variety of people and personality types • Able to work within a fast-paced team environment • Work after hours as necessary to meet customer needs Minimum Education and Experience • High school diploma or equivalent • 5+ years of industry experience • 2+ years of management experience Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. • Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings. • Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations. • Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.  eShipping LLC is an equal opportunity employer.