Erlanger Health System

Compensation

Full Description

Job Summary: The Benefits Manager leads and directs a team on the administration of employee benefit programs. Ensures benefit programs comply with applicable regulations and vendor performance is monitored through integration files, billing and reconciliation. Evaluates processes and procedures ensuring effective operation through process improvement, coordination, and collaboration. Education: Required: Bachelor's degree in business administration, Human Resources management or related field. Experience: Required: -Five years of experience in leading benefits administration. -Experience managing retirement plans and health and welfare insurance programs. Preferred: -Previous experience working in a healthcare environment. -Experience managing a self-insured medical plan. Knowledge, Skills & Abilities: -Expert knowledge of federal and state laws related to health, welfare, retirement, and leave programs. -Hands-on leader and ability to prioritize competing responsibilities, clearly communicate expectations and adhere to deadlines. -Strong analytical skills with ability to present results in a clear and effective manner. -Advanced Microsoft Excel skills required. -Effective communication and interpersonal skills with a proven ability to work in a collaborative, team-oriented environment. -Strong attention to detail and excellent customer service required. -Ability to effectively manage time, balance challenging multiple tasks, work within stringent time frames and execute projects to completion. -Ability to plan and execute process improvement initiatives and measure outcomes to demonstrate improvement. Department Position Summary: Key Responsibilities Benefit Administration - Manages full-cycle annual enrollment activities, including planning, system setup, employee communications, vendor coordination, and post-enrollment audits. Leads benefit plan operations, including vendor integration, billing, reconciliation, and compliance. Relationship Management - Builds strong partnerships and effectively collaborates with HR peers to ensure alignment and consistency across functions. Manages successful relationships with benefit brokers and vendors to ensure service excellence. Leadership & Team Development - Provides coaching, mentorship, and developmental opportunities to direct reports, fostering a high-performing and growth-oriented team. Employee Education & Engagement - Leads benefit communications, including education and engagement strategies, to improve employee understanding and appreciation of Erlanger's benefits package. Develops targeted messaging and resources to support informed decision-making during enrollment and throughout the year. #remote