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Equinox

Equinox

via Built In

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Assistant General Manager, Chicago

Chicago, IL
full-time
Posted 8/18/2025
Verified Source
Key Skills:
team leadership
customer service
operations management
staff training and development
financial management
communication
strategic planning

Compensation

Salary Range

$65K - 75K a year

Responsibilities

Oversee daily club operations, manage and train department managers, handle inventory, payroll, and budgets, and ensure high customer service standards.

Requirements

3-6 years management experience in customer service, strong leadership and communication skills, financial management experience, and preferably a 4-year degree with fitness industry knowledge.

Full Description

Assistant General Manager, Chicago Overview OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service. • Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities • Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance • Educate staff on proper company policies and procedures Pay Transparency This is a full time, salaried position ranging from $65,000-$75,000 annually Qualifications • Qualified candidates must have proven leadership ability in an educational, fitness or professional settings with 3-6 years of management experience in a customer service business • Enthusiastic, passionate and knowledgeable regarding the fitness industry • Excellent verbal and written communication skills • Proven ability to drive revenue • Hire, direct and train staff as well as excellent time management and follow-up skills • Financial management experience • 4-year college degree strongly preferred Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: • Complimentary Club membership • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

This job posting was last updated on 8/21/2025

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