EPS Global

Compensation

Full Description

Company Description EPS Global, founded in 1999 in Dublin, Ireland, is a global value-added distributor with over 420 employees across 28 locations spanning EMEA, the Americas, and Asia-Pacific. We specialize in delivering best-in-class technology products and services through our regional Value-add and Distribution Centers, supported by local sales, technical support, and customer service teams. With strong partnerships with leading component suppliers, we provide tailored solutions for Service Providers, Data Centers, Systems Integrators, VARs, OEMs, and CEMs worldwide. Our operations adhere to the highest standards of quality and compliance, including ISO9001, ISO27001, and ISO14001 certifications. Role Description The Inside Sales Representative – Central Region is a sales role focused on selling technology products —optics, cables, and switches — remotely, primarily via phone, email, and other virtual tools, from an office or home setting. Key responsibilities include generating leads, developing relationships with potential and existing customers, managing a sales pipeline, creating quotes, fulfilling orders, and maintaining detailed customer records in a Customer Relationship Management (CRM) system to achieve sales targets and build brand loyalty. Key Responsibilities: Prospecting and Lead Generation: • Researching and identifying potential clients (B2B or B2C) and initiating contact. • Creating on-site appointments with Sean Willard’s 16 State region of existing and new customers. Customer Relationship Management: • Building and maintaining strong, long-term customer relationships to encourage repeat business. Product and Service Knowledge: • Understanding the product or service line to explain features, benefits, and technical requirements. Sales Activities: • Responding to inquiries via phone, email, and other virtual channels. • Providing quotes, pricing, and delivery information to customers. • Processing orders and coordinating with other departments for timely fulfillment. Pipeline Management: • Tracking leads, following up diligently, and maintaining detailed records of client interactions in a CRM system. Sales Administration: • Preparing orders, managing customer accounts, and ensuring compliance with company procedures. Continuous Improvement: • Keeping up with new product descriptions and participating in educational opportunities to enhance job knowledge. Essential Skills and Qualities: • Hustle: Desire to win & succeed to the best of their abilities • Communication Skills: Excellent phone etiquette, clear speaking, and strong persuasive communication abilities. • Tech Savvy: Proficiency with CRM software, Excel, virtual conferencing tools, and standard office suites. • Resilience and Determination: The ability to handle rejection, think on their feet, and adapt to new challenges. • Curiosity and Research Skills: A knack for finding customer information and their needs. • Teamwork: The ability to collaborate effectively with internal teams and other departments. • Organizational Skills: Efficiently multitasking and managing a sales pipeline and customer data.