Epicor

Compensation

Full Description

Job Description: • Working with Sales, develop and maintain strong relationship throughout the account’s organization. • Manage projects to ensure timely and successful delivery of solutions being provided by Epicor. • Develop key goals and metrics for each account, measure and report on them monthly or quarterly. • Define and implement programs that support defined objectives. • Assist with high severity requests or issue escalation as needed. • Manage contracts, billing, rebates (if applicable) – provide Epicor management time to respond to contract renewals and price change options. • Hold at a minimum quarterly meeting with each account. • Work with customers to ensure Epicor products are being utilized effectively and efficiently. • Support implements an annual operating plan process. Requirements: • Ability to work with internal and external stakeholders in a distributed environment. • Excellent written and oral communications and interpersonal skills. • High energy, positive attitude, and a strong work ethic. • Excellent organizational and project management skills. • Passion for the technology industry. • Excellent time management and interpersonal skills. • Experience working in a fast-paced, high-performance environment. • 5+ years applicable experience and demonstrated success Lumber & Building Supply knowledge. • 2+ years of specialized ERP industry experience. • Bachelor’s degree (or equivalent experience). Benefits: • Comprehensive health and wellness benefits designed to support your overall well-being. • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. • Comprehensive support for international relocations and permanent residency processes.