Epicor Software Corporation

Compensation

Full Description

Your journey as a Director of Sales, Consulting Services starts here. As a strategic partner to the senior management team, you will contribute thought leadership and innovation to our consulting practice. What you will be doing: Oversee planning and execution of consulting engagements, including resource planning, cross-company visibility, new services development, and client relationship management. Develop vision, strategy, and execution for Epicor’s professional services business. Communicate internal expectations on key business metrics such as utilization, revenue generation, responsiveness, client satisfaction (Net Promoter Score), and employee education. Act as a high-level client escalation contact for professional services and implementation issues. Direct and mentor teams to ensure on-time and on-budget project delivery. Coach teams on staffing and project delivery methods to accelerate backlog consumption and increase revenue, while maintaining customer satisfaction and success. Provide executive focus and responsibility for all customer projects and services sales pursuits. What you will likely bring: 11+ years of progressive experience and demonstrated success/knowledge. 6+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types. 5+ years of product support or consulting experience preferred. Ongoing technical certifications to stay current with industry trends. Bachelor’s degree (or equivalent experience); Master’s degree preferred. Ability to present in sales meetings, both face-to-face and remotely. Effective communication with customers, field consultants, executives, and co-workers. Strong organizational, project management, and time management skills. Ability to analyze customer problems and make recommendations for improvement. Willingness to work at client sites as needed. Ability to travel up to 20%-30%. What will set you apart: Demonstrated ability to meet utilization targets and complete project deliverables on time. Strong organizational, project management, and time management skills. Experience performing work plans, identifying resource requirements, establishing priorities for available resources, and monitoring the performance of project tasks. Customer-centric, results-oriented, self-starter, and able to work independently. Excellent listening, verbal, and written communication skills, including virtual presentations. Proven knowledge of manufacturing, distribution, and/or manufacturing accounting concepts. Expertise in ERP software. Ability to travel as required for the role #REMOTE #LI-CS1 About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $100,000 USD Maximum: $280,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Carly Solem At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. Click here to get started. At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: No Payment Required: Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity: All legitimate Epicor emails will end with “@epicor.com”. Verify job positions on our careers site at jobs.epicor.com. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to recruiting@epicor.com immediately.