EPIC Epicor Software

Compensation

Full Description

As Director of Cloud Product Management at Epicor, you will lead the vision, strategy, and execution of our cloud platform portfolio, shaping how enterprise customers adopt and scale cloud technologies. You will work at the intersection of product, engineering, and operations to deliver secure, reliable, and scalable cloud capabilities. You will be responsible for driving long-term product direction while building a high-performing team and fostering a culture rooted in customer focus and data-driven decision-making. What you will be doing: Define and execute the cloud product vision, roadmap, and long-term strategy aligned to business objectives Own the end-to-end lifecycle of cloud platform capabilities, from ideation through delivery and optimization Identify market opportunities, customer needs, and competitive positioning within cloud and platform services Partner with Cloud Engineering, DevOps, and Architecture teams to deliver scalable, secure, and reliable solutions Serve as the bridge between technical teams and business stakeholders, translating complex concepts into clear product direction Lead and mentor a team of product managers, establishing best practices and driving team performance Collaborate with Sales, Marketing, and Customer Success teams to support go-to-market strategies and customer engagement What you will likely bring: Proven track record delivering cloud-based or infrastructure products at scale 10+ years of product management experience, including building public and private cloud solutions Strong experience identifying customer pain points and translating them into actionable product requirements Demonstrated ability to build and maintain partnerships with sales teams and external stakeholders Deep understanding of cloud platforms, Linux/Unix environments, distributed systems, microservices architecture, and containerization (Docker, Kubernetes) Experience working with SaaS platform transformation or cloud-native products across multiple service types 7+ years of experience leading high-performing product management teams Experience with identity and access management platforms, including Microsoft Entra (Azure Active Directory) Strong troubleshooting and debugging skills, with experience resolving complex system and performance issues Excellent communication skills with the ability to engage technical and non-technical stakeholders Bachelor’s degree in a technical discipline; Master’s degree preferred What could set you apart: Experience designing reusable platform capabilities instead of one-off solutions Experience with containerization and orchestration technologies, including Kubernetes Experience with CI/CD pipelines using Azure DevOps or GitHub Actions Familiarity with AI-assisted development tools such as ChatGPT or Claude to improve product management efficiency #LI-HYBRID #LI-MB2 About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement  Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  We are an equal-opportunity employer.  Recruiter: Matthew Brady At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. Click here to get started. At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: Epicor Will Never Ask for Payment: Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity: All legitimate Epicor communication will come from the following alias/domains: "Workday@epicor.com", "Recruiting@epicor.com", and/or "First name.Last name@epicor.com". The only valid domain is www.epicor.com. Verify job positions on our careers site at jobs.epicor.com and confirm that the recruiter you speaking to is listed on the requisition. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to recruiting@epicor.com immediately.