EPIC Epicor Software

Compensation

Full Description

As Director of AI & Product Development, you’ll own the strategy, execution, and growth of Epicor Prism—our advanced cross-product AI platform. You’ll scale and lead high-performing teams across geographies, drive technical excellence, and deliver intelligent solutions that transform how our customers operate. This is a high-impact leadership role for someone who thrives in fast-paced environments and is passionate about building AI-powered products that matter. What You Will Be Doing: Provide strategic leadership and full ownership of Epicor Prism, an advanced cross-product AI platform and solution. Oversee and scale cross-functional teams (initially 10–20 direct reports, ramping to 50+ within 12 months) across the US, India, and Mexico. Recruit, mentor, and retain top-tier AI engineering and forward-deployed talent; establish clear hiring, onboarding, and development plans. Define high-level architecture and technical strategy in collaboration with UX, product management, and QA leadership. Own budget planning and P&L management, translating financial targets into team goals and project deliverables. Cultivate a rapid, iterative development culture tailored for AI—leveraging generative AI techniques, proactive quality practices, and agile principles. Set and enforce functional requirements, performance benchmarks, and compliance standards. Lead forward-deployed customer engagements—deploying small teams on-site every two months to gather feedback and drive product improvements. Represent Epicor at customer and internal events to present accomplishments and share thought leadership. What You Will Likely Bring: Deep technical expertise in generative AI, machine learning frameworks, and Python-based development. Proven experience with forward-deployed engineering models and direct customer interaction. Exceptional strategic thinking, prioritization, and cross-functional influencing skills. Strong background in international team leadership, managing across multiple time zones. Demonstrated success owning P&L, hitting growth targets, and driving operational excellence in high-growth environments. Ability to rapidly scan and assess code, diagnose issues, and guide technical teams toward robust solutions. What Could Set You Apart: Bachelor’s degree in Computer Science, Engineering, or equivalent (Master’s preferred). 11+ years of progressive software/product development leadership. 6+ years managing and scaling multi-disciplinary, geographically distributed teams. 5+ years of specialized AI/ML industry experience. Track record of turning around underperforming products or teams and delivering measurable impact. #LI-MB2 #LI-HYBRID or REMOTE About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement  Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  We are an equal-opportunity employer.  Range: Minimum: $130,000 USD Maximum: $340,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Matthew Brady, Shobhini Srinivas At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. Click here to get started. At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: No Payment Required: Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity: All legitimate Epicor emails will end with “@epicor.com”. Verify job positions on our careers site at jobs.epicor.com. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to recruiting@epicor.com immediately.