Ensemble Health Partners

Compensation

Full Description

Description: • Responsible for patient related activities that include printing and mailing medical records, itemized bills, and other required documents. • The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax. • Responsible for activities that include pulling documentation and distributing documentation to other individuals or departments. • Printing daily hardcopy payers UB's, 1500’s, Medical Records & EOB's and process them to be mailed. • The source of these documents can be the client host systems, EIQ, Shared folders, Teams folders, emails or virtual fax. • Responsible for patient related activities that include providing daily volume, backlog and workflow information. • Specialists may be responsible for pulling various reports and working special projects. • Patient related activities that include reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc. • Review patient accounts for errors and fixing the errors or communicating with other departments that are responsible for correcting them. • Partnering with other departments to resolve patient complaints or situations that have impacted the patient. • These can sometimes be complex or require explanation and interpretation of information. • This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. • Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation Requirements: • 3 to 5 years of experience • High School Diploma, GED, or Equivalent • Microsoft Office experience • Revenue Cycle knowledge • Critical thinking • Ability to work with moderate supervision • Certified Revenue Cycle Representative (CRCR) required within 9 months of hire Benefits: • Comprehensive benefits package including healthcare, time off, retirement, and well-being programs • Culture of collaboration, growth, and innovation • Professional development opportunities with tuition reimbursement • Recognition programs including quarterly and annual incentives • Commitment to equal employment opportunity and accommodations