$45K - 60K a year
Coordinate order processing and documentation, support Territory Managers, manage patient correspondence, and ensure timely submission and follow-up of paperwork.
1-3 years administrative or customer service experience, strong organizational and communication skills, proficiency in Microsoft Office, and ability to work independently or in a remote/hybrid team.
Job Description: • Accurately submit orders and ensure all necessary documentation is completed and filed appropriately. • Coordinate and complete all paperwork required for product fittings, order processing, and compliance. • Serve as the primary point of contact for patient correspondence related to Regen product fittings and support. • Communicate and collaborate with Enovis’ internal order processing team to ensure timely and accurate processing. • Provide ongoing administrative support to Territory Managers to assist with day-to-day operational needs. • Manage and support VA submissions by preparing, tracking, and submitting required documentation. • Collaborate closely with the regional team to streamline submission processes and meet critical deadlines. • Conduct consistent follow-up ("chasing") on outstanding paperwork, approvals, and scheduling matters. • Schedule patient appointments and coordinate documentation to ensure seamless service delivery. • Maintain accurate records and logs of communications, orders, and support activities. • Proactively identify and resolve delays or gaps in paperwork, order progression, or patient coordination. Requirements: • High school diploma or equivalent required; associate’s or bachelor’s degree preferred. • 1–3 years of experience in administrative support, healthcare coordination, customer service, or a related field. • Strong organizational skills and high attention to detail. • Excellent written and verbal communication skills. • Ability to manage multiple tasks and deadlines in a fast-paced environment. • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic data entry systems. • Comfortable working independently and as part of a remote or hybrid team. • Ability to maintain confidentiality and handle sensitive information professionally. Benefits: • Medical Insurance • Dental Insurance • Vision Insurance • Spending and Savings Accounts • 401(k) Plan • Vacation, Sick Leave, and Holidays • Income Protection Plans • Discounted Insurance Rates • Legal Services
This job posting was last updated on 10/21/2025