Enova International

Compensation

Full Description

Enova International is hiring! We provide a pay rate of $17.00/hr, coupled with a quarterly performance bonus and various other incentive programs. This role is entirely remote; however, candidates must reside within 100 miles of either Chicago, IL or South Jordan, UT. About the role: Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. In the role of an Application Support Representative, you will undergo a comprehensive two-week training program to specialize in a specific brand. Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process. Responsibilities: • Effectively manage incoming calls, adeptly assisting customers in navigating the loan application process • Educate customers by explaining the distinctive features and advantages of Enova's products and services • Initiate proactive outreach to customers as needed, encouraging them to finalize their loan application • Uphold exceptional customer service standards through articulate and effective verbal and written communication • Keep customer accounts meticulously updated with accurate information Requirements: • Experience in a call center setting is preferred • Proficient in phone communication and verbal skills, with a keen ability to actively listen • Familiarity with CRM systems and their practices • Customer-centric approach with adaptability to various personality types • Strong multitasking abilities, adept at setting priorities and managing time effectively Benefits: • Health, dental, and vision insurance including mental health benefits • 401(k) matching plus a roth option • PTO & paid holidays off • Paid parental leave • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) • Employee recognition and rewards program • Plus so much more! Compensation: The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail at enova.com/culture Shifts available (Central Time): • Must be available to work an 8-hour shift between 8:00 AM and 8:00 PM. Some schedules may require working one weekend day. Start Date: • 11/10/2025 Company DescriptionEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered ColossusTMplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.