Empower AI

Compensation

Full Description

Job Description: • Manage, Engineer and lead all VPN activities within the environment. • Establish network monitoring for newly installed and replaced equipment. • Support and operate Software-Defined Wide Area Networks (SD-WAN) sites. • Support and maintain network equipment and configuration (routers and routing). • Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network. • Manage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuits. • Provides consulting services to members of the professional staff and to the customer in the analysis and design of data processing systems, management systems, scientific systems, and other related areas. • Provides technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problems. • Analyzes, diagnoses, and recommends solutions to complex problems. • Escalate issues to vendor and third-party entities, as necessary and directed by the Government. • Generates / updates network documentation in coordination with the onsite installation resources. • Ability to establish and maintain effective working relationships with associates and client personnel at all levels. • Produce knowledge base articles and SOPs. Requirements: • Public Trust Clearance • ITILv4 Foundation Certification within 120 days of start date • Previous experience with TrustSec • SME with VPN and previous experience with VPN in an enterprise environment • Previous experience with vulnerability patching • Previous experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sites • Design and develop solutions to complex applications problems, system administration issues, or network concerns • Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others. • Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients. • Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours. Benefits: • Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory. • Health insurance • Paid time off