EMC Insurance Companies

Compensation

Full Description

Job Description: • Administers and maintains the corporate records management policy, translating requirements into system‑ready rules across data record repositories including shared drives, M365, and business systems. • Partners with relevant teams who own their retention schedules to ensure alignment with EMC standards and supports policy development, enforcement, and practical application. • Identifies automation and workflow opportunities. • Leads unstructured data cleanup initiatives in partnership with IT, enabling retention and disposal at scale. • Uses analysis and content discovery tools to drive defensible data reduction. • Partners with IT to ensure system configuration for retention, lifecycle automation, and secure disposal. • Collaborates with IT to test system tuning and ensures retention and deletion rules are correctly implemented. • Collaborates with Legal, Claims Legal, and IT to ensure the accurate suspension of destruction activities. • Maintains thorough documentation and audit trails for litigation readiness. • Conducts regular audits of data record repositories to verify retention compliance, storage practices, accuracy, and disposal documentation. • Summarizes findings and recommends technical and process improvements. • Guides business units on retention and classification, including file storage standards, repository use, naming conventions, version management, and digital hygiene practices. • Develops and delivers targeted training, job aids, and technical guidance to increase user adoption of standards and improve compliance behaviors related to records management. • Offers practical solutions that help business units manage information efficiently. • Supports the implementation of new tools and technologies for classification, indexing, digital archiving, and lifecycle management. • Engages in system evaluations, contributes to configuration decisions, and validates vendor functionality during implementation. • Prepares concise reports that summarize repository risk, compliance status, automation opportunities, and progress toward records management remediation goals. • Communicates actionable recommendations to Compliance and IT leadership. • Oversees off‑site physical storage processes by allocating storage costs, coordinating destruction orders, and updating suppliers. • Supports business units with content reporting and assists Administration with retrieval and fulfillment requests as needed. • Researches regulatory and industry best practices of records management requirements, analyzes gaps in existing processes and systems, and delivers targeted recommendations to strengthen compliance and reduce operational risk. Requirements: • Bachelor’s degree in business, insurance, information management, information systems, or related field or equivalent relevant experience • Six years of experience in records management, information governance, or related experience • Insurance industry experience preferred • Professional certifications related to insurance or records management preferred • Advanced understanding of digital recordkeeping standards, retention requirements, and lifecycle management • Strong technical understanding of data storage environments, indexing, and repository governance • Strong understanding of unstructured data and file analysis tools • Strong project management skills • Strong analytical, diagnostic, and problem-solving skills • Excellent written and verbal communication skills • Proficiency in Microsoft Office; familiarity with Microsoft 365, SharePoint Online, and similar platforms • Proven ability to lead complex projects, influence senior stakeholders, and drive organizational change • Ability to manage multiple projects and collaborate across departments • Ability to exercise discretion and maintain confidentiality of sensitive information. Benefits: • Outstanding benefits with life, medical, dental, vision and prescription drug coverage • Competitive paid time off plan and a full day of volunteer time off annually • Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards • Professional development and growth opportunities, including tuition reimbursement • Wellness initiatives to improve team member well-being and reduce health insurance costs • Flexibility to dress for your day and opportunities for alternative work arrangements