EmblemHealth

Compensation

Full Description

Summary: • Drive Software Development Life Cycle activities and align EmblemHealth business and technical resources. • Responsible for managing systems and all technical functions related including design, develop • Champion continuous quality improvement activities to increase the maturity of the IT team. Responsibilities: • Responsible for leading the planning, execution, continuous improvement, and maintenance of managed systems in coordination and cooperation with other enterprise teams as appropriate. • Drive planning sessions to ensure proper coordination and that capacity considerations are managed appropriately • Ensure results are complete, accurate, and within time/quality/budget constraints to meet commitments. • Proactively seek opportunities to improve and lead the efforts to deliver on those opportunities. • Ensure issues that are escalated to the team are responded to and closed out in a timely and accurate manner. • Consistently review and monitor results and their adherence to SLAs. • Perform research and identify opportunities to develop standardized business processes and technical methodologies for interfacing with the team and system. • Oversee research, development, implementation, maintenance and enhancement of technology for managed system capabilities and upgrades; interface with business clients to ensure concerns are managed. • Collaborate with business stakeholders to develop/propose ideas related to systematic improvements. • Develop and review system design and technical implementations. • Review error summaries with internal teams and recommend opportunities to improve implementations. • Review any communications/technical notes from associated vendors and ensure all relevant technical teams are involved in any upgrades. • Develop and execute on a technology and process roadmap for owned systems. • May develop, mentor, train, and guide other staff members. • Serve as escalation point for complex issue resolution. • Continuously seek to improve efficiency and quality across owned systems. • Champion and monitor adherence to industry leading technology management practices within the team. Qualifications: Education, Training, Licenses, Certifications • Bachelor’s degree required Relevant Work Experience, Knowledge, Skills, and Abilities • 5 – 8+ years of relevant systems and technology experience required • 5+ years of full stack development and/or architecture experience required • 2+ years of supervisory experience working with internal and vendor teams required • Ability to lead and work within cross-functional teams and matrix organizations required • Strong communications skills (verbal, written, presentation, interpersonal) with all types/levels of audiences required • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) required • Ability to effectively manage multiple business priorities and expectations with relatively fixed resource capacity required • Ability to collaborate with and support colleagues to solve problems required • Broad understanding of the healthcare industry and EmblemHealth’s position in the industry preferred • Understanding of healthcare business and IT strategies preferred Hiring Range $92,880-$178,200