Elite Talent

Compensation

Full Description

About Our Client Our client is a rapidly growing cybersecurity company that’s redefining how enterprises protect their identities and cloud environments. Their award-winning platform combines Identity Threat Detection & Response (ITDR) and Identity Security Posture Management (ISPM) in one unified observability-driven solution. The company is scaling rapidly following its successful Seed funding round. Recognized by Gartner as a Cool Vendor in Identity-First Security, and winner of both the 2025 Global InfoSec Award for Most Innovative in Identity Observability and the Cybersecurity Excellence Award for ITDR, the company partners with major enterprises and industry leaders, including IBM, Fannie Mae, Waste Management, and Sigma Healthcare. • *this is remote position, but location in the East Coast is a extremely preferred** Why Join Them Now? This is your chance to join an organization that’s scaling fast and shaping the future of identity security. Backed by leading venture capital firms and trusted by global enterprises, they’re growing their U.S. presence and building out a world-class Go-To-Market organization. Role Overview As the Head of Pre/Post-Sales, you’ll lead and scale the pre-sales and post-sales function across North America. You’ll architect scalable processes, mentor a growing team, and partner closely with Product and Engineering to deliver world-class technical and business outcomes for enterprise customers. This is a high-impact role reporting directly to the CEO, where you’ll set the standard for technical excellence, customer alignment, and operational rigor. Key Responsibilities Technical Pre-Sales: • Build and lead a high-performing Pre-Sales organization focused on enterprise engagements. • Develop scalable pre-sales processes, from discovery through proof-of-value and implementation alignment. • Serve as a trusted advisor to executive clients, helping them understand how the company’s platform integrates into complex enterprise environments. • Collaborate cross-functionally with Product, Engineering, and Post-Sales to drive customer success and revenue growth. • Partner with the CEO and leadership to define go-to-market strategy, revenue enablement, and customer-centric solutions. • Drive process alignment between global teams, including a technical team based in India. • Act as both a leader and player-coach, willing to jump into customer calls, demos, or escalations when needed. Own some of the key accounts Post-Sales / Customer Success • Oversee post-sales/customer success operations, ensuring efficient response and proactive engagement. • Define, refine, and enforce Standard Operating Procedures for client communication, renewals, and account health monitoring. • Support the team in driving adoption, usage, and value realization across client accounts • Act as an escalation point for client issues • Create mechanisms for efficient cooperation and alignment between the field teams in the US and the supporting engineering functions in India Non-Negotiables • * 5+ years of experience in Pre-Sales and Post-Sales Growth, Solutions Engineering Management, or Technical Sales leadership for enterprise B2B SaaS. • Proven experience managing and scaling Pre-Sales or Technical Services teams in fast-paced, startup or scale-up environments. • Strong understanding of network security, cloud security, identity management, cybersecurity (ITDR, IAM, or related). • Experience working with enterprise clients (5,000+ employees) and complex sales cycles. • Technical fluency with APIs, system integrations, and DevOps principles (not hands-on coding, but capable of guiding implementation). • Ability and willingness to travel internationally, including to India (2-3 times a year), for collaboration with technical teams. • Exceptional leadership, process-orientation, and communication skills. Compensation & Benefits • OTE: $350K+ (Base + Bonus/Commission) • Benefits: Comprehensive health coverage, PTO, flexible remote work, and opportunities for professional growth. Location • Remote – East Coast (Central acceptable for exceptional candidates) • Travel 20-40% required for key client engagements and international team collaboration.