Elegant Enterprise Wide Solutions

Compensation

Full Description

About this Position: Job Title: Project Manager DAILY DUTIES / RESPONSIBILITIES: • Acknowledge and classify incidents based on the severity and adhere escalation steps as defined in the incident management process document. • For Severity 1 or Major Incidents, establish and provide timely updates to the stakeholders as well as coordinate efforts between resources/teams to bring the systems back to operational capacity. • Create and distribute After Action Review to department leadership, executive management and stakeholders. • Create/Maintain weekly status report of all open incidents. • Ensure compliancy in all aspects of the incident management. • Liese between Project Manager and various teams involved in the project. • Conduct weekly meetings and follow up status reports related to security risks that could impact daily operations. • Present any production impacting Change Requests to the Change Advisory Board to obtain necessary approvals. REQUIRED SKILLS: • 5+ years of experience as a Project Manager. • 5+ years of experience with MS Project. • 5+ years of experience with MS Visio. • 5+ years of experience with Waterfall methodology. • 3+ years of experience with BMC Footprints Ticketing System. • 3+ years of experience with Medicaid Healthcare eligibility. • 3+ years of experience with release coordination. PREFERRED SKILLS: • Experience with incident management. • Experience with PowerBI. • Experience with SQL. • Bachelor's degree. • ITIL certifications.