via Remote Jobs USA
$70K - 90K a year
Developing reports and managing support inquiries within a ServiceNow environment, coordinating across teams, and documenting processes.
Bachelor's degree and 3 years of relevant experience in IT/IS, with strong Microsoft Office skills.
For NIH Location in Bethesda & Arlington Published Date: July 07, 2023 Full Time & Contract Positions (Few Positions can be Remote) Job Code DA1. Data Analyst: Mac and Windows environment experience with ServiceNow as helpdesk ticketing system. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of vendors to technology platforms. Aims to provide clear, accurate and timely information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering to resolve any issues which inhibit task completion or the overall success of critical initiatives. Creating reports on ServiceNow Bachelor's degree with 3 years of full-time work experience directly related to developing technical and/or software product information in an IT/IS environment. • Strong working knowledge of Microsoft Office Suite Products. Please email us your resume along with the Job code to: career@ekuber.com
This job posting was last updated on 1/5/2026